Frequently asked questions

Every product page has a "What's my size?" finder that gives you a recommended size in seconds, plus a full size chart with body measurements. Our pieces are true to size based on our size chart, so go with the size the chart gives you. In between sizes? Size one up. And if it's still not quite right, our Right Size Promise has you covered.

Yes. Our sets are designed so the same size works for both the top and bottom, and bodysuits follow the same chart. If your top and bottom usually differ a lot, choose the size on our size chart that fits your fuller measurement. The fabric has a soft stretch, so it moves with you.

Then we fix it, free. Wrong size? Keep it. We send the right one, free. That's our Right Size Promise: your first size replacement is always free, and the piece you have is yours to keep. Just email support@evylen.com with your order number and the size you'd like, and we'll take care of the rest. The fit is our risk, never yours.

Most orders are processed within 1 to 2 business days and delivered within 5 to 9 business days. You'll receive a tracking number as soon as your order ships so you can follow it every step of the way.

Always. Every order arrives in plain, unmarked packaging. Nothing on the outside gives away what's inside, ever.

Yes. As soon as your order ships, we'll email you a tracking number so you can see exactly where your package is.

You have 30 days from delivery to request a return. Items must be unworn, unwashed, and in their original packaging with tags and hygiene liners intact, which is standard for intimate apparel. Email support@evylen.com with your order number to start. Is it just the size? Then you don't need a return at all: our Right Size Promise sends you the right one, free.

Once we receive and inspect your return, you can choose a full refund to your original payment method or instant store credit. Refunds are processed within 14 business days of approval.

Our pieces are made from fine corded lace with a soft, stretchy blend that moves with you. Each one is chosen for how it feels against the skin, not just how it looks in a photo.

Hand wash cold with a mild detergent, or use a delicates bag on a cold, gentle cycle. Avoid bleach, tumble drying, and ironing the lace directly. Lay flat to dry. Gentle care keeps the lace crisp and the fit just right.

We built Evylen because so much online lingerie looks good in photos and disappoints in person. Our lace has real texture and weight, the stitching is clean, and it's made to be kept and reached for, not worn once and forgotten. And if the fit isn't quite right, our Right Size Promise has you covered.