Frequently asked questions

Every product page has a "What's my size?" finder that gives you a recommended size in seconds, plus a full size chart with body measurements. Our pieces run fitted with stretchy fabric, so if you're between sizes, we recommend sizing up.

Yes. Our sets are designed so the same size works for both the top and bottom, and bodysuits follow the same chart. If your top and bottom usually differ a lot, use the size chart to choose the size that fits your fuller measurement, and remember the fabric stretches.

You have 30 days from delivery for easy returns. If the fit isn't quite right, just reach out and we'll help you sort it with a refund or store credit.

Most orders are processed within 1 to 2 business days and delivered within 5 to 9 business days. You'll receive a tracking number as soon as your order ships so you can follow it every step of the way.

Always. Every order arrives in plain, unmarked packaging. Nothing on the outside gives away what's inside, ever.

Yes. As soon as your order ships, we'll email you a tracking number so you can see exactly where your package is.

You have 30 days from delivery to request a return. Items must be unworn, unwashed, and in their original packaging with tags and hygiene liners intact, which is standard for intimate apparel. Email support@evylen.com with your order number to start.

Once we receive and inspect your return, you can choose a full refund to your original payment method or instant store credit. Refunds are processed within 14 business days of approval.

Our pieces are made from fine corded lace with a soft, stretchy blend that moves with you. Each one is chosen for how it feels against the skin, not just how it looks in a photo.

Hand wash cold with a mild detergent, or use a delicates bag on a cold, gentle cycle. Avoid bleach, tumble drying, and ironing the lace directly. Lay flat to dry. Gentle care keeps the lace crisp and the fit just right.

We built Evylen because so much online lingerie looks good in photos and disappoints in person. Our lace has real texture and weight, the stitching is clean, and it's made to be kept and reached for, not worn once and forgotten. Thousands of customers agree, but if it doesn't feel right to you, our 30-day returns have you covered.